Welcome to the Federal Ministry of Transport and Digital Infrastructure’s Public Information Service
We have a staff of 25,000 at our Berlin and Bonn offices and at our executive agencies, such as the Meteorological Service in Offenbach, the Federal Motor Transport Authority in Flensburg and the Federal Waterways and Shipping Administration. They all help to prepare policy decisions that are of great interest to many citizens.
The issues addressed by the Federal Ministry of Transport and Digital Infrastructure and its executive agencies include many fields that have an effect on people’s key basic needs, including mobility and infrastructure. Our objective is to answer all questions as quickly as possible and in a comprehensible and competent manner. Since we want to ensure that you receive a well-informed answer, we will often have to consult third parties, which can sometimes take a little longer. We hope that you will appreciate this and apologize for any inconvenience.
Our many areas of action are also reflected in the wide range of publications (information brochures, PDF files).
Dear members of the public
We enjoy receiving your enquiries. They show us that you are actively participating in political life or that you want to influence policymaking. Your opinions are important to us. We are very grateful for your remarks and suggestions. They can play a role in the legislative decision-making process as well as in everyday political life.
You can find a wide range of information on our website. However, should any questions remain unanswered, please do not hesitate to contact us. The easiest way to send us a message is by using this You can also contact our Public Information Service by phone. Their telephone number is + 49 (0)30 18 300 3060. Lines are open between 09.00 and 12.00 hrs Monday to Friday.
We will endeavour to reply as quickly as possible. Please note that the Legal Services Act prevents us from providing legal information and individual advice and that enquiries of this nature cannot be answered.
Information brochures and publications
As part of our public relations activities, we provide a wide range of publications. They reflect our numerous and diverse areas of political action. If you are interested, please click here to order or download them. We will send you any publication free of charge and postage. Please note that you can only order up to 5 different copies. If you have any more questions, please use this contact form or call our enquiry helpdesk.
We encourage you to take advantage of our services.
Federal Ministry of Transport and Digital Infrastructure
Division L 23
Public Information Service and Visitor Service
Enquiry helpdesk +49 (0)30 18 - 300 - 3060
(09.00 to 12.00 hrs, Monday to Friday)
Please send email enquiries to:
or use the contact form